Services & Support

Services & Support

AB&R® provides the complete management and support to deliver proven solutions that drive efficiency and productivity. These solutions can include equipment, supplies, installation, training, and support to clients on complex projects and implementations.

Our services are customized to the overall solution and your specific business requirements.

We have listed a few of our offerings below.

One-Time Setup Services & Support

Long Term Continuous Services & Support

Benefits

  • We enable you to focus on mission critical issues to your business
  • We will proactively manage and monitor all requirements to meet or exceed agreed upon service levels
  • We will guarantee service levels for technical support, on-site repair and hot-spare replacements
  • We will ensure a set price that is all-inclusive

Features

  • 24/7 access to AB&R’s® on-line customer service portal for FAQ’s, product manuals and return material authorization requests
  • Preventative service calls by manufacturer certified technicians
  • Min/Max monitoring
  • Guaranteed service levels for support and repair
  • Status reporting on key operational metrics
  • End-user training