New System Training
Ensuring the successful use and adaptation of your new system is the quickest way to begin earning a return on your investment.
The key to the successful implementation of any new process or business system
is user adoption. Typically speaking, the barriers to user adoption are
general resistance to change and lack of understanding and familiarity which
make the new system seemingly slower and more cumbersome than the old way of
Realistically, everyone involved wants the same thing.
Managers and CEO’s want their company to be more efficient and their processes more accurate.
Front-line employees want to complete tasks and move to the next task as quickly as possible
without having to go back and do anything over.
AB&R Training Program
Why not have the people whom are going to use the new system trained by the experts that
designed, developed, configured and/or installed it? AB&R's trainers focus on the primary obstacle to new systems success
- “User Adoption.” By customizing and creating a training plan
specifically tailored to each end user, our goal is to increase the level of
user familiarity and understanding by providing time for investigation,
experimentation and exploration with the system in a safe and controlled
environment with no fear of making critical business mistakes or slowing down
the overall process.
When creating a new systems training plan we take the time to understand the
strengths and skill-level of each of the individuals involved, the processes that
are involved, the desired operational objectives/goals, and the time-line for implementation.
HOT TIP: The AB&R "Train the Trainer" program gives management
and training teams the tools and understanding they need to train all the individual users
of the new system. This is often the preferred method for organizations
that have a very large team and/or the team is spread out among multiple
AB&R offers on-site training by the day or Web-based training by the hour.
The combination of these two methods of training ensure that our clients get just the
right amount of training they need at the initial implementation and anytime
down the road.